Job Description

Site Reliability Engineer (SRE)

Location: Seattle, WA (Onsite – 4 days/week) Industry: Quick Service Restaurant (QSR) Employment Type: Contract Rate: DOE

Key Responsibilities

Vulnerability Management

• Manage and enhance the enterprise vulnerability management program using tools such as Brinqa.
• Identify, analyze, and prioritize vulnerabilities across servers, applications, and infrastructure components.
• Partner with security and engineering teams to drive risk-based remediation.
• Ensure compliance with corporate security policies and industry standards.

Server Patching & Remediation

• Plan, schedule, and execute patching activities for Windows and Linux servers.
• Track and report patch compliance metrics (e.g., MTTP – Mean Time to Patch).
• Develop automation scripts to streamline patching and remediation processes.
• Standardize patching procedures to minimize downtime and operational risk.

Observability & Reliability

• Implement and enhance monitoring and observability using Datadog.
• Build dashboards, alerts, and monitoring strategies to improve system health visibility.
• Define and track SLIs, SLOs, and SLAs.
• Analyze incidents and trends to drive continuous reliability improvements.

Collaboration & Operations

• Collaborate with cross-functional teams (application, infrastructure, security).
• Participate in incident response, root cause analysis (RCA), and postmortems.
• Provide best practices for reliability, scalability, and operational resilience.
• Support on-call rotations and production issue resolution.

Required Skills & Qualifications

• Strong experience with Windows Server and Linux administration.
• Hands-on expertise in vulnerability management tools (Brinqa, Qualys, or similar).
• Experience with Datadog for monitoring and observability.
• Solid understanding of patch management and remediation workflows.
• Experience with Microsoft Azure and hybrid environments.
• Familiarity with Docker and Kubernetes (K8s).
• Experience with CI/CD pipelines and GitOps tools (e.g., ArgoCD).
• Strong scripting skills in Python, PowerShell, or Bash.
• Knowledge of networking fundamentals (TCP/IP, DNS, load balancing, firewalls).
• Experience with incident management and on-call support.
• Familiarity with ITIL practices.

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